Shipping policy
Spa Watches fulfills orders through its sourcing and logistics operations. Depending on availability and fulfillment routing, orders may ship from the United States or from international fulfillment partners.
Processing & Transit
Orders are typically processed within 1–5 business days. Estimated delivery time is 7–25 business days depending on destination, carrier, and customs routing. Delivery timeframes shown at checkout are estimates only.
Tracking
Tracking numbers are issued once the order leaves the warehouse. Some international shipments may display limited tracking updates during early transit stages.
Customs, Delays & Delivery Issues
Customs clearance, inspections, carrier delays, incorrect address information, and force majeure events are outside our control and do not constitute grounds for an automatic refund or chargeback.
If you experience a delivery issue, you must submit a request through our Dispute Center before contacting any bank or payment processor:
Our team resolves the majority of shipping-related issues through this process.
Last Updated: June 27, 2026